Movd NYC Customer Reviews
4.9★ across 93 verified reviews
At Movd NYC, we help New Yorkers move smarter with transparent flat-rate packages and vetted, DOT-licensed crews — no hourly clock and no surprise overage fees. Don't just take our word for it. Below are real, unedited reviews from recent Movd customers who agreed to share their experience — shown word-for-word as they wrote them. Many priced and organized their move with tools like our AI video inventory tool.
What Our Customers Say
Real reviews from real Movd moves — first-time movers, fourth-floor walk-ups, last-minute reschedules, and repeat customers, in their own words:
★★★★★
“I had never hired movers before, and I would recommend movd to anyone moving! Ray and Louis (my move team) were punctual and careful with all of my belongings. There wasn’t a single item damaged in my move. I was nervous about movers, and I asked the team to please communicate with me about arrival times and expectations. They called me before, during, and after the move to make sure I was going okay. Great work Movd team!”
— Bruno M. · Verified Movd customer, September 2026
★★★★☆
“Matt help us out of a jam when the apartment we wanted to move into had not been vacated. He rearranged our schedule and basically did two moves, one to move out the former tenants and then one to move me in, from a fourth floor walk up. Kevron and his crew were very professional and did not leave even a scratch on any of my furniture.”
— Deirdre F. · Verified Movd customer, September 2026
★★★★★
“Very easy and smooth experience. Team handled the COI very quickly. Chris is super fast and has a great attitude- This was my second time using Movd and would highly recommend.”
— Cooper N. · Verified Movd customer, August 2026
★★★★★
“Our moving day cannot be smoother because of MOVD. We had to reschedule multiple times (!!!!) and each time Matt was able to work it out with us. It has been a wonderful experience.”
— Yi-Hsueh L. · Verified Movd customer, August 2026
★★★★★
“Great experience from start to finish! The team was professional, efficient, and careful with all of our belongings. Everything went smoothly and made our move so much less stressful. Really appreciate all their help and would definitely recommend them!”
— Goeun K. · Verified Movd customer, August 2026
★★★★☆
“Really enjoyed the experience with MOVD and Georgi and Nikita. They were professional and very accommodating. Move ended up taking a bit longer than original thought but the team stayed with us until the very end and left everything where it was supposed to be. Would really recommend them in the future!”
— Priscilla G. · Verified Movd customer, July 2026
★★★★★
“Chris was the best mover I’ve had the pleasure of hiring for moves after 20 year in NYC and 6 moves. He was communicative before and during the move, asked questions, didn’t make any assumptions and made sure everything ran smoothly. Moving is stressful but Chris is such a pro it made things easier. He was hustling and kept his team working efficiently.”
— Ivan E. · Verified Movd customer, June 2026
★★★★★
“Best moving service I've ever used in NYC. Don't think twice. Price is amazing and services were truly great. The whole crew was nice and thorough.”
— Aline M. · Verified Movd customer, June 2026
★★★★★
“Everything within the proposed time window, no hidden costs. Great experience overall.”
— Harshit G. · Verified Movd customer, June 2026
Why New Yorkers Choose Movd
Our customers consistently praise Movd for making moving affordable and predictable. Here is what shows up again and again in their reviews:
Flat-rate pricing: The price you are quoted is the price you pay — packages include a volume buffer, free supplies, stairs, and tolls, so there is no hourly meter and no surprise overage.
Vetted, licensed crews: Every mover is DOT-licensed, insured, and COI-ready, so your building paperwork and your belongings are handled with care.
NYC expertise: From fourth-floor walk-ups to co-op rules and elevator reservations, our crews know NYC's quirks and plan around them.
Smart tools: Price and organize your move with our AI video inventory tool and moving budget calculator.
Frequently Asked Questions
Is Movd NYC legit?
Yes. Movd connects you with vetted, DOT-licensed and insured NYC moving crews, and every move is a transparent flat rate with no hidden fees. You can read independent reviews on Trustpilot and Google, and every booking is backed by our $2,500 Move Guarantee.
How is Movd NYC rated?
Movd NYC holds a 4.9-star rating from 88 verified Google reviews, plus 4.1 stars on Trustpilot (5 reviews) — 93 verified reviews in total. Ratings reflect flat-rate pricing that matches the quote, careful DOT-licensed crews, and no surprise overage fees.
Where can I read more Movd NYC reviews?
Beyond the stories on this page, you can read verified Movd NYC reviews on Trustpilot and Google. If you have moved with us, we would love for you to share your experience there too.
How does Movd make moving cheaper?
Movd uses flat-rate packages instead of hourly billing. Each package includes a volume buffer and free supplies, with stairs and tolls built in — so there is no meter running and no surprise overage. Customers save around 25-30% versus standard NYC hourly rates.
Share Your Moving Story
Moved with Movd NYC? We'd love to hear about it. Your feedback helps other New Yorkers choose with confidence. Leave a review on Trustpilot or reach out through our contact page.
Ready to Move with Confidence?
These stories show why New Yorkers trust Movd for their moves: transparent flat-rate pricing, reliable DOT-licensed crews, and tools that make the whole thing easier. Ready to join them? Get your exact flat-rate price in about a minute, or explore our Moving Guides Hub for tips and tools.
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